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AFTER-SALE SERVICE

售后服务

用户至上

服务是产品质量的延伸,卡斯卡特公司始终秉承“用户至上”的经营宗旨,做好完善的售后服务工作。公司设有售后服务部,在收到客户的质量投诉后,首先会根据收到的信息做出初步判断,并在48小时内派售后服务部人员到达现场,在规定的时间内根据方案完成投诉业务并做出处理方案。每年的客户满意都能达到99%。

Service is the extension of product quality, Cascade always adhering to the "customer first" business purpose, do a good job in the full range of after-sales service work. Cascade has a after-sales service department. After receiving the customer's quality feedback, the company first makes a preliminary judgment based on the received information. If necessary, the company can dispatch after-sales service personnel to arrive at the site within 48 hours.Customer satisfaction has been over 99% for years.

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